Privacy Policy

 Thanks for visiting isiinc.org (the “Website”), owned and published by Innovative Services, Inc. (“Innovative Services,” “we,” or “us”). We appreciate your interest and want you to know that we are committed to protecting and preserving the privacy interests of our users. We have developed this Privacy Policy to explain the types of information we collect from users of the Website, the reasons we collect this information, and how we utilize this information once we have collected it. By accessing the Website, you are consenting to the information collection and use practices described in this Privacy Policy.

1. Types of Information Collected:

Information You Provide to Us

We collect information you provide to us through the Website, including your name, email address, residential and/or business address, phone number, comments, and demographic information.

IP Address, Device Information, and Cookies

We collect information from your Internet browser when you visit our Website, including your IP address, HTTP referrer, browser and device information, webpages visited, session information, and search queries on our Website. We collect this information using cookies and other tracking technologies. Users who do not accept cookies may not be able to access all areas or features of the Website.

Below are the different types of cookies we use:

  • Strictly necessary cookies — These cookies are necessary for the Website to function, and to facilitate our paid membership and/or subscription offering, and cannot be switched off in our systems. These cookies do not store any personally identifiable information.

  • Performance cookies — These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website, and will not be able to monitor its performance. We use Google Analytics to obtain generalized information about users to our Website. You can manage Google Analytics cookies here.

2. How We Use Your Information:

We may use the information we collect for a variety of purposes, including:

  • Facilitating, personalizing, and improving your experience on the Website, including determining whether you are logged into your account;

  • Providing customer service;

  • Monitoring and analyzing usage of the Website, and optimizing its performance;

  • Improving the security of the Website and preventing fraud;

  • Making business improvements;

  • Communicating with you, including sending you marketing materials and newsletters to your email address and mailing address (we use third-party email providers including MailChimp to manage some of our email messaging to you, and you can access MailChimp’s privacy policy here).

3. How We May Share Your Information:

We may share your personal information with our vendors, service providers, business partners, and other third parties as reasonably necessary to operate the Website and provide services to you, including but not limited to improving the Website, performing maintenance on the Website, providing technical support, communicating with you, and optimizing the relevance of our messages to you. We may also share the information we collect to comply with the law, a court order, or legal process served on us, to cooperate with the investigation of alleged unlawful conduct, to enforce our Terms and Conditions or protect the intellectual property and other rights associated with the Website, or to transfer our assets to another company.

4. Do Not Track:

We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.

5. Your Rights in Your Information:

We process your personal information with your consent, as necessary furtherance of the legitimate interests of our business, including to prevent fraud, provide customer service, optimize the Website, market our services, and make business improvements. The personal information we collect from you will be transferred to and stored and processed in the United States. Depending on your location and our basis (or bases) for collecting your personal information, you may be entitled to certain privacy rights, including:

  • Right of access to your personal information;

  • Right to rectification of your personal information;

  • Right to erasure (“right to be forgotten”);

  • Right to restrict processing of your personal information;

  • Right to data portability;

  • Right to object (opt-out);

  • Right to withdraw consent; and

  • Right to refuse automated individual decision-making.

6. Security:

We take commercially reasonable measures to safeguard the information we collect from you. If you have any questions about the security of your personal information, please contact us.

7. Retention:

We will not retain your personal information longer than is necessary for the purposes for which the information was collected as set forth in this Privacy Policy.

8. Children:

The Website is not targeted to or intended for use by children, and we do not knowingly collect any personal information from anyone under the age of 13. We will delete any information in our database that we determine originates from a child under the age of 13. If you are 13 years of age or older but under the age of 18, you may only access the Website under the supervision of a parent or legal guardian and subject to his or her consent to the terms of this Privacy Policy and the Terms and Conditions.

9. Revisions to Privacy Policy:

We may amend this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may share it. Any modification is effective as of the posting of the change.

10. Contact Us:

We are the controller of your personal information that you provide to us or that we collect through the Website. If you have any questions about this Privacy Policy or our use of your personal information, or to access, modify, or erase your personal information pursuant to applicable law, please contact us.

Please note that our Terms and Conditions also govern use of the Website.

This Privacy Policy was last updated on December 26, 2018.